2020 Agenda

All times are in EST

9:00 am

Registration & virtual orientation

9:10 am

Opening remarks by Achievers

9:15 am

Opening Keynote: Maintaining and reinventing corporate culture in times of change

What culture do you want to create and cultivate to ensure your long-term survival? This session will discuss internal communications strategies to build resilience, flexibility and agility as we move through the recovery phase and beyond.

  • What role should the CEO and executive team play in ongoing internal communications?
  • Communicating rapid change to your workforce
  • Providing clear direction during uncertain and unpredictable times
  • How to help your workforce to thrive in the new normal

Tara Lockyer

Chief People Officer, ATB Financial

9:45 am

3 Ways to Foster Workplace Resilience

What differentiator means some organizations thrive through a critical event and others thrive? Workplace resilience is the crucial difference that can help your organization twist and stretch instead of break during a crisis such as the COVID-19 pandemic. Learn three key steps to foster workplace resilience in your organizations, including examples of how Achievers has taken action in each area.

Sou Choi

Sr. Director, Global Employee Success, Achievers

10:15 am

Panel: Managing a changing workplace and leading your workforce through recovery

Panelists from Canada’s leading companies will share the lessons they have learned from the pandemic and their HR plans and strategies for emerging stronger.

  • How to leverage the experience of COVID-19 to accelerate the future of work
  • Tips for engaging employees to feel connected with the redefined priorities and strategy
  • Re-engaging and redeploying the workforce to new priorities and routines
  • Using the recovery period to pivot towards a more resilient and innovative workforce
  • How to involve middle managers in your transformation programs


Alan Kearns

Managing Partner and Head Career Coach, CareerJoy


Tammy Williams

Vice President, HR, Canadian Tire Corporation Ltd.

Denise Hayes

Chief Human Resources Officer, Moneris Solutions

Gordana Terkalas

Senior Vice President, Human Resources, Aecon

11:00 am

Networking break

Grab a coffee and join us in the Partner Lounges to download exclusive collateral on critical topics.

11:30 am

Accelerating Organizational Success with the 2021 Global Culture Report

As the cascading crises of 2020 continue to take a toll on organizations across the globe, workplaces with thriving cultures are weathering the storm far better than most. Join Meghan Stettler from the O.C. Tanner Institute as she shares key findings and relevant insights to help accelerate meaningful change and meet the demands of tomorrow. Join us to learn:

  • How employees all over the world feel about the current state of workplace culture
  • Why a modern approach to leadership benefits both culture and business outcomes
  • How recognition done well shapes inclusive cultures one memorable moment at a time

Meghan Stettler

Director, O.C. Tanner Institute

12:00 pm

Panel: Mental well-being strategies

With increased mental health issues due to the pandemic, companies are now shifting their priority towards employee wellbeing during this time of uncertainty. In this session, we will discuss the steps organizations are taking to improve employee wellbeing and manage social isolation.

  • Developing initiatives to manage mental health and stress for a remote workforce
  • Integrating mental health support to your current HR strategy
  • Creating a culture of support through empathetic leadership
  • Work/life balance: how to be successful in both our personal and professional life
  • Tips on self-monitoring mental wellbeing and stress levels


Michelle McNutt

Director, People and Culture, INLIV/Wello


Cheryl Fullerton

EVP People and Communications, Corus Entertainment Inc.

Sandy Bernier

SVP, Human Resources, Liberty Mutual Canada

Dr. Katy Kamkar, Ph.D., C. Psych.

Clinical Psychologist, Centre for Addiction and Mental Health (CAMH)

12:45 pm

Closing keynote: Creating a truly diverse and inclusive organization

Now more than ever, an inclusive and diverse workforce is a critical part of corporate strategy. In this session, we will discuss:

  • A commercial leader’s view on why inclusion and diversity has never been more important
  • How listening can engage your broad workforce in your inclusion and diversity program
  • Harnessing your people’s passion and personal experience to build an inclusive culture
  • Keeping your leaders on your inclusion journey

Dahabo Ahmed-Omer

Executive Director, BlackNorth Initiative

1:30 pm

Conference Day Concludes

9:00 am

Breakfast workshop: Next Gen Talent during COVID-19: Onboarding, Engaging and Upskilling

COVID-19 is shifting the workforce as we know it. As the workplace evolves to support a complex new digital landscape, the current global crisis threatens to disrupt an entire generation of talent. To keep up, organizations need to start thinking about their own strategic initiatives to develop and manage talent. The University of Waterloo’s Work-Learn Institute offers this engaging workshop to share how organizations are adapting to navigate massive, unforeseen changes in the world of work – and how they are continuing to innovate! Access leading research insights and employer case studies to learn more about the creative solutions organizations can adopt to address current and future talent management challenges. Engage in this strategic session and learn how leading industry experts are successfully onboarding, engaging and developing young talent in a remote work environment.

Judene Pretti

Director, Work-Learn Institute, University of Waterloo

9:30 am

Opening keynote: Porter’s Soaring Culture was Grounded

  • Porter’s history and the highs and lows
  • The airline industry wave leading up to the pandemic and suspending operations
  • Supporting team members through the crisis
  • HR’s role in supporting a new CEO through the crisis
  • Preparing the organization for the road to recovery

Lawrence Hughes

Senior Vice President, People and Culture, Porter Airlines Inc.

10:00 am

Panel: Engaging a remote workforce

As we start to look to the new realities of a post-pandemic world, our panellists will discuss best practices for the engaging a remote workforce.

  • How to foster collaboration, teamwork, agility and cohesion remotely
  • What have we learned about remote work during COVID-19?
  • Successful HR programs that support gig economy workers and contractors
  • Communication strategies to create a cohesive culture in a remote and virtual world
  • HR programs that combine targets and metrics with flexible work arrangements


Meghan Stettler

Director, O.C. Tanner Institute


Cindy Bush

Chief Human Resources Officer, Cineplex

Shalini Duggal

Chief People Officer, CentriLogic Inc.

Lisa Brown

VP Talent, Vidyard

10:45 am

Networking break

Grab a coffee and join us in the Partner Lounges to download exclusive collateral on critical topics.

11:20 am

Panel: New skills for a new world: developing workforce skills for recovery and beyond 

The rapid nature of digital transformation will mean that large portions of our workforce need to be quickly trained and re-trained over the coming months and years. How can we rapidly deploy L&D programs to meet the changing demands?

  • What skills will your business need in the short, medium and long term?
  • Rapid-scale workforce transformations to meet new demands and needs
  • How can capability and skill transfer be achieved in compressed time frames?
  • Strategies to successfully transform at speed and scale
  • How can we build our organisations’ agility to meet unknown challenges?


Dr. Jarik Conrad

Sr. Director. Human Insights & HCM Evangelism, Ultimate Kronos Group


Joanne St. Bernard-Honegan

Assistant Vice President, Talent Development & Engagement, Aviva Canada

Kelly Davis

Chief People Officer, Sunwing

Amelie Duclos

National HR Director, McDonald’s Restaurants Canada, Ltd.

Lana Burton

Director, Talent Acquisition, Maple Leaf Foods

12:10 pm

The neuroscience of human capital: understanding the power of human engagement

There is a clear understanding that inclusion intelligence is imperative, yet many are struggling with ‘how’. This presentation will provide you a neuroscience evidence-based approach to:

  • Establishing baseline data to design a belonging culture stakeholders believe in
  • Evaluating cultural norms & compounding pressure to enhance employee engagement
  • The neuroscience of dissolving defensive patterning that blocks employee progress
  • How HR creates top-down psychological safety and employee trust

Andrea Carter

CEO and Founder, Building Better Organizations

12:45 pm

Conference Concludes

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